Complaints Procedure

It’s important to me that I meet your needs and exceed your expectations.  I try and ensure that all my patients are pleased with their experience of my denture services. I take any concerns my patients have very seriously.

So if you have an issue you wish to raise regarding any aspect of the denture care I provide you, I'd really appreciate it if you can please let me know. I will do all that I can to resolve it promptly and professionally. If there’s anything about your denture care you’d like to discuss with me, please tell me in person or you can email me your concerns to

If you are not happy with the response you receive from me, you are entitled to raise this verbally or in writing with the Dental Complaints Service on 08456 120 540 or write to: Dental Complaints Service Stephenson House 2 Cherry Orchard Road Croydon CR0 6BA.